At Master Service Group, we pride ourselves on providing the full gamut of restoration services to both residential and commercial customers in a high-quality and ethical manner. Since the founding of this company, we’ve never been ones to stay complacent – and we’ve made it out mission to continue to learn and evolve with how we perform work as new information and technology becomes available. Our professionals are IICRC-certified and follow the latest industry standards when it comes to our offered services, and we’re constantly reading industry publications, attending industry trade shows, consulting with peers and seeking continuous education to further master our craft. We’re not one of those carpet cleaning companies who also offers water damage restoration services, we’re a restoration company that exclusively provides restoration work. In other words, we’re a restoration company for people who need restoration work, a company that’s investing in the latest technologies and equipment to better provide our services to you, our customers.

It’s not uncommon to face obstacles in restoration projects, as the presence of asbestos, lead or mold can complicate certain jobs. Failure to properly handle these obstacles can lead to major health implications, which is why it’s important for such to be properly taken care of. We know how to handle these obstacles – and it’s because we take the time to carefully analyze and plan every project that we work on. Over the years, we’ve worked hard to assemble a team of engineers, architects, and environmental and safety consultants to be able handle all projects the right way, no matter how big or how small.

As an accredited Better Business Bureau company, our reputation precedes itself – and it’s this great reputation that has helped us not just stay in business, but continue to grow. This was especially true of a time when so many others faltered at the height of the 2008 great recession.

Property damage is never a situation that’s welcomed by home or business owners. We get that – and that’s why we do our best to make the process as efficient and as convenient as possible. For more information about the high-quality services we provide, please see our testimonials page or contact us today for more information. Master Service Group is proud to perform restoration work and continue to set a high standard for the industry.

How It Works

Evaporation has always been the bottleneck of drying. Most contractors know from experience that up to 97% of the water can be removed from the structure, carpet and pad with good extraction (usually within two hours of arrival on the job).

It’s evaporation of the remaining 3% of the water that’s taking too long! Even with good temperature control, air movement and dehumidification, most restorers are reporting 3 to 5 days for total drying.

A New Understanding of Drying Science

Water exists in three different phases – solid, liquid and vapor. Energy (heat) and airflow applied to directly to water (liquid) will speed the phase change to vapor causing evaporation. You have experienced this all your life! For example, how can you step out of a long shower into a small bathroom with water condensed on the all the surfaces, including the fogged mirror and even have visible vapor (steam), yet dry your hair with a hair dryer?

Or, why does it take water from an aquarium so long to evaporate, but a pot of water on a stove burner will evaporate very quickly? The answer is, of course, energy in the form of heat.

How to Speed Up the Evaporation Process 

The force that motivates moisture to move is vapor pressure. If you have high vapor pressure in one room and lower vapor pressure in the room next to it, vapor will move from higher vapor pressure to lower until the pressure equalizes.

Evaporation takes place when the vapor pressure of the liquid is greater than the vapor pressure of the air. The higher the vapor pressure in the water at the surface and the lower the vapor pressure in the air at that surface, the faster evaporation takes place. This is the key to drying faster!

TES Thermal Energy System

TES is a unique, patent-pending water damage restoration system that utilizes Directed Heat Drying™ and the “Reets Evaporation Method” combining controlled heat and air flow to produce high-speed evaporation, dramatically improving the drying process for the fastest drying ever!

Special monitoring equipment is used to locate hidden water in floors, walls, and ceiling. Superior drying technology and equipment is used to minimize the loss and facilitate the restoration of the structure.

Our specialists don’t just get the water out, they repair the source and perform a complete structural dry-out that includes disinfecting, sanitization and dehumidification.